A message from Graeme Sillitoe, Chair of the Stafford Film Theatre.

Many of our loyal members and guests at our Autumn season performances will be all too aware that some of our film presentations in the Gatehouse Theatre have not been of the the technical quality we normally expect. Sadly, this has been due to technical and organisational issues within the Gatehouse Theatre itself.

We have approached the Gatehouse Management with a detailed list of these shortcomings, which have included things like running a streamed copy of the film rather than the full professional digital version which we have expected and paid for, leaving lights on in the auditorium and so on....

Gary Stevens, the Gatehouse Manager has responded as follows:

I am writing to you in my capacity as General Manager at the Gatehouse Theatre. On behalf of the team we are truly sorry for the technical glitches that you have encountered over recent weeks whilst visiting the film screenings. We take full responsibility.

I and my technical Manager Wesley, met with Graeme on Friday 27th January 2023 and, having reviewed the incidents, we have taken appropriate action to mitigate these problems going forwards. 

We regret letting you down and hope that we can win back your trust in the weeks to come, once again my sincere apologies.

With regards,

Gary Stevens
General Manager
Gatehouse Theatre Stafford

We hope these glitches haven't spoilt your enjoyment of the films. As a committee, we do want our presentations to be the best that they can in terms of picture and sound quality. With the Gatehouse's commitment to improving their pre-screening checking process, we look forword to bringing you a Spring Season of high quality movies in a high standard theatre environment.

Please get in touch either at a film or through one of the contact email addresses listed on this site, if you'd like to talk about this further. Our aim will always be to try to bring the very best quality performance to our showings and we will work hard not to let you down.